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At Social Behavior, we understand that our people are our most valuable asset. We are always on the lookout for talented, driven individuals who are looking to make a difference.
We offer various career opportunities. Whatever your background or experience, we encourage you to explore the possibilities at Social Behavior.
We are committed to providing our employees with a supportive and challenging work environment. We offer competitive salaries and benefits, and we are dedicated to helping our team members reach their full potential.
View Our Current Openings Below
Pay: Starting $40,000/annual salary & up (based on experience)
License/Certification:
Work Location: Houston, TX
The Account Manager at Social Behavior is responsible for overseeing the social media management and marketing services for up to 20 accounts, ensuring client satisfaction, managing team workflows, and delivering exceptional results. The role prioritizes client communication and relationship management while coordinating internal teams to execute on social media strategies, engagement strategies, content creation, Influencer partnerships, and advertising efforts.
This role will help develop and further advance marketing knowledge, overall social media knowledge, digital marketing mastery, and field practice. This role will also continuously keep you engaged in a Social Media Marketing mindset.
Duties: The Social Behavior Account Manager will support Social Behavior with the following duties and responsibilities.
Key ResponsibilitiesClient Management
The client always comes first. Responsibilities include:
Responding promptly to all client emails, team chats, and calls.
Hosting monthly client calls.
Preparing and sharing detailed client recaps summarizing updates, progress, and delegating action items to our team.
Acting as the liaison between clients and internal teams to ensure seamless project execution
Team Coordination
The Account Manager ensures all internal workflows are executed efficiently, including:
Engagement:
Oversee team engagement tasks are being completed.
Oversee and Manage Engagement:
Weekly for Google and Facebook updates.
Provide clients monthly analytic performance reports.
Email Marketing and Events:
Launch monthly email marketing campaigns, ensuring they are aligned with client strategies.
Launch events marketing tasks for client event marketing activations.
Paid social:
Submit Paid Ads Spreadsheet to Ad Strategist for fulfillment.
Content Creation Team:
Oversee the creative team, ensuring they are meeting client content deliverables, including:
Monthly planned content submissions.
On-demand content requests.
Ensure content aligns with client branding and goals.
Expectations
Maintain a “client-first” mindset while effectively managing team priorities.
Proactively address challenges and identify opportunities for client growth.
Foster a collaborative and efficient work environment for the internal team.
Communicate regularly with leadership to align on priorities and goals.
Qualifications
3+ years in account management or client-facing roles, preferably in social media or digital marketing.
Strong organizational and multitasking skills to manage multiple priorities.
Excellent verbal and written communication skills.
Experience with social media platforms, advertising tools, and email marketing software.
A proactive and solutions-oriented mindset, with a passion for delivering results.
Compensation: Probationary Training Period Salary (90 Days) at $40,000/year salary. Performance evaluation will be performed on or after 90 days of employment. Separate evaluation docs will be signed by both employer/employee to confirm that Employee will be transitioning to a Full-Time Employment status. Post probationary salary $45,000/year salary.
Benefits: Unlimited PTO after probationary period (Guidelines on PTO will be detailed on Handbook). Performance Bonus qualifies employee for $2600/Bonus Annually. Performance Bonus is paid monthly.
Compensation Terms: Employee will be paid as a w2 employee. Federal taxes will be withheld. Payroll is processed bi-weekly (every other Friday).
READ FIRST: This is a part time, freelance contractor role reserved for applicants in Houston and Austin area. Please do not apply if you’re seeking a full-time employment opportunity
The Agency Intern will support all Social Behavior departments with the following:
Please apply by submitting a resume and be sure to include links to accounts profiles you currently work on or have worked on in the past where your work is displayed, if applicable.
This is an ongoing internship opportunity, however the right candidate will be evaluated for a full or part time permanent position pending a 90 day review.
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